Newsletter – Do You Know the Four Most Important Words to Retain Your Best People?

July 23, 2018

Do You Know the Four Most Important Words to Retain Your Best People?

In today’s labor market, you can’t afford to lose your best people. Finding good people in today’s tight job market is hard enough. Once you have a great employee, how do you make sure that no one swoops in and snatches them away from you?

A recruiting story.  My son, Nick, for example, is a talented musician, but like most in his field, he also needs a day job to make ends meet. He works selling phones, computers and other devices in a large retail store. Nick liked his job and his boss but was recruited away by a manager from another store who heard about his selling skills from her potential customer! She was trying to sell a phone to a prospect who said: “I just bought one from this young man at another store. You should get him to work here. He was terrific!” The assertive manager trotted over to my son’s store and offered him more money and more commission. Nick fled without giving his boss a chance to convince him to stay.
It happens. Your people are receiving calls from headhunters and other courageous recruiters. Don’t just sit back and assume your superstars will stay.

What Should You Do?

I’ve written about many techniques to keep your best people but one I find leaders forget: make sure they know you love them. Frequently tell them: I want you here. You would be surprised what power those four words have. Everyone wants to feel wanted. Don’t let your people languish without knowing you care.

Did You Know
We cover this and other techniques to retain the best in all our leadership and management classes.
Call or write us at: 303-216-1020 or
Learn more about our training offerings and check out our team members at:
Be sure to read Lynne’s book “We Need to Talk – Tough Conversations with Your Employee”
 
  
Workplaces That Work | (303) 216-1020 | lynne@workplacesthatwork.com
3985 Wonderland Hill | Suite 106 | Boulder, CO 80304