| DO: | 
DON’T: | 
| Talk to people individually. | 
Ignore the issue. | 
| Set goals and expectations
 Ask:  how can I help you be more successful?  | 
Deal with people’s disappointment in a group setting. | 
| Assure anyone left behind that you value their contribution. | 
Ignore individual goals and concerns. | 
| Ask everyone for help. | 
Go it alone. | 
| Distance yourself from friends. | 
Continue to socialize with friends but not other members of the team. | 
| Treat everyone consistently and fairly. | 
Play favorites. | 
| Ignore passive-aggressive behavior. | 
Insist issues be shared directly with you or other relevant team members. | 
| Keep personnel matters confidential. | 
Gossip or talk to your former friends about certain team members. | 
| Establish your authority in a small way. | 
Make large changes overnight. |