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phone: 303-216-1020 email:
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Lynne
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Through her consulting, facilitation, seminars, and keynotes, Lynne Eisaguirre, provides solutions to executives and managers in these areas of expertise:
The Power of a Good Fight: How To Negotiate Conflict,
Confrontation and Consensus in the Workplace
Difficult Conversations with Difficult People: How to
Resolve Conflicts Quickly and Powerfully
Building, Planning, and Keeping Your Dream
Team: How to Recruit, Lead, and Retain Great People
Negotiating Sustainable Agreements
Diversity - The Business Advantage Management
Program
Harassment: What’s Hot—What’s Not
Audio: Click here to listen to an interview with Lynne (MP3 playback capability required)
“You made it not only fruitful, but a fun day as well.”
-Stanton D. Rosenbaum, Isaacson, Rosenbaum, Woods & Levy, P.C.
“We have heard nothing but Outstanding.”
-Linda M. Chase, American Association for Affirmative Action
“Since the conference, I’ve noticed a significant change in the willingness of some individuals to participate in training and an increased interest in Welfare Reform, their new role in it, and how to prepare.”
-CeCe Henry, Adult Services Staff Development Coordinator, Department of Social Services
Good times can make any leader look good, but what happens when times are tough? Do you rise above the fray to make the best decisions? How do you use the cauldron of adversity to create optimum results?
In this program, you will learn:
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The three characteristics that define successful leaders in times of chaos.
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How to gain the Eagle Perspective on critical issues you face.
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How to handle your employees’ rage when you can’t deliver on their expectations.
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How to embrace conflict as a creative leadership force.
The Power of a Good Fight: How To Negotiate Conflict, Confrontation and Consensus in the Workplace
To be viewed as a vibrant leader in your organization, learn to build conflict resolution and consensus skills.
This program shows you how to welcome conflict as a precursor to change, trust-building, and creativity. Using this approach, you can:
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Realize both the obvious and hidden costs of unresolved conflicts.
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Develop your own style of conflict management.
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Build teams that realize the power of conflict and use it creatively.
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Learn how to confront someone and face others’ confrontations with skill.
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Design and support an organization that skillfully manages disputes.
“Businesswomen need these skills to excel and advance in today’s workplace. Your presentation was content-rich with outstanding take a-ways—lots of energy, innovation and audience participation. What a woman!”
-Lynn Pelz, VP Communications/Public Relations/Events, The Chamber-Colorado Springs
Difficult Conversations with Difficult People: How to Resolve Conflicts Quickly and Powerfully
Do you know how to:
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Confront difficult people without making the situation worse?
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Hold your ground in the face of angry or hostile people?
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Create solutions that everyone can embrace?
Most people want to avoid conflict. Yet doing so allows conflict to fester and, ultimately, makes issues more difficult to resolve. Work skillfully through tough situations with difficult people—and without compromising yourself.
Adopt the attitudes and skills needed to resolve difficulties by learning to:
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Approach, not avoid, difficult conversations.
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Skillfully identify the real issues.
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Hold your ground in the face of opposition.
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Creatively problem-solve with your opponents.
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Achieve results that make your work easier and more productive.
Building, Planning, and Keeping Your Dream Team: How to Recruit, Lead, and Retain Great People
Because of historic labor shortages, workplace talent has been fiercely contested. Only those who employ a systematic approach will achieve the levels of innovation and productivity necessary for 21st-century success.
Do you want to:
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Build the best workforce possible, despite historic labor shortages?
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Achieve measurable results with a high performance team?
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Develop a cohesive team out of diverse players?
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Create a culture that fosters both conflict and play in an enjoyable atmosphere?
This program helps recruit, retain, and lead the best possible teams as you learn to:
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Use your coworkers as powerful recruiting allies.
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Hire for attitude and train for skill.
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Build a culture that attracts and retains the best people.
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Measure and track recruiting and retention success.
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Close the gap between the expectations of your people and your own.
Negotiating Sustainable Agreements
Many times, parties will spend significant time and energy negotiating agreements, only to see them fall apart during execution. This happens when leaders fail to consider enough creative alternatives to meet everyone’s needs.
You’ll avoid these pitfalls when you know how to:
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Negotiate agreements that meet your opponents’ needs as well as your own.
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Resolve difficulties in a way that keeps issues resolved.
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Find the underlying problems in the midst of contentious disagreements.
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Formulate agreements that resolve problems forever.
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Uncover the real needs of others in the dispute.
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Spend less time and energy resolving disputes.
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Increase productivity through decreased conflict.
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Make sure that agreements don’t unravel.
Diversity – The Business Advantage Management Program
This program for management personnel provides information and skills to effectively manage a diverse work group. (All managers are expected to attend the Employee Program before participating in this one.)
You’ll learn to:
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Negotiate agreements that meet your opponents’ needs as well as your own.
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Resolve difficulties in a way that keeps issues resolved.Find the real problems in the midst of contentious disagreements.
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Formulate agreements that resolve problems permanently.
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Manage workgroups inclusively.
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Deal with conflict in your work groups.
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Understand the connection between the organization’s business goals and good diversity management.
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Recognize and eliminate biases from hiring, promotion, disciplining, and other management decisions.
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Recognize the impact of change on how you form and manage diverse work groups.
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Receive a harassment/discrimination complaint and work in partnership with human resources to resolve the situation.
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Intervene in subtle harassment/discrimination situations when there are no complaints.
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Monitor the workplace to recognize and prevent inappropriate behavior.
Harassment: What’s Hot—What’s Not
Lynne Eisaguirre, Workplaces That Work
915 Cottonwood Circle, Golden CO 80401
303-216-1020 / Fax: 303-216-1021
email: lynne@workplacesthatwork.com